COMMUNICATION INTELLIGENCE
Length: 1 Day(s) | Units: 1 CEUs | Cost: $295.00
Program provides a basic understanding of how one can influence situations, practical tools for effective communication, and an opportunity to identify and practice difficult situations. Program concentrates on the interpersonal competencies required to accomplish organizational goals, including effective communication, trust and teamwork. Participants will be engaged in defining and practicing reliable methods of communication that foster effective relationships and organizational performance.
Overview
- Understand how individual style and behavior influences others.
- Understand how individual style and behavior contributes to goal accomplishment.
- Review tools for effective communication.
- Practice difficult situations.
- Develop individual action plans.
- Understand strategies for communication and how different patterns help or hinder effectiveness.
- Understand basic values and behaviors associated with effective listening.
- Describe an action plan to utilize these behaviors in daily activity.